ePreserver FAQs
Posted by Jim Beveridge, Last modified by Jim Beveridge on 27 October 2015 12:48 AM

This article provides answers to ePreserver FAQs (Frequently Asked Questions)

"Does ePreserver really work?"

Yes, ePreserver has been used by tens of thousands of people since 2004. But just to make sure it works for you, there's a 30-day money back guarantee.


"Can you tell me how to use ePreserver?"

ePreserver is really easy to use. Our advertising is literally correct - most people can just click Next five times. You can see pictures at  or you can watch the video at


"Will ePreserver copy my folder structure?"



"Can I convert to Gmail?"

Yes. See How to convert AOL to Gmail with ePreserver


"Can I copy my AOL mail to Outlook on another computer?"

Yes. See How do I copy my AOL data to a new computer?


"Will ePreserver work with AOL 9.0, 9.5, 9.6, 9.7 and 9.8?"



"Will ePreserver work with AOL 10 or AOL Desktop?"

Yes, except that only email and contacts are converted, not favorites.


"Will ePreserver work with Windows 7, 8, 8.1 or 10?"

Yes. ePreserver also works with Windows XP and Windows Vista.


"Will ePreserver save my sent mail messages from AOL?"



"I converted to Viewer but I can't read the messages."

This is correct. You can only view the date, sender and subject in the view. You must convert to something like Outlook, Gmail or HTML to see the messages.


"I have many PFC files. Can ePreserver convert all of them?"

Yes. See How do I migrate PFC files with ePreserver?


"Can I convert to or from AOL on the Mac?"

No, not with ePreserver. See How do I export messages from AOL on the Mac?


"Will ePreserver remove anything from my AOL account?"

No, ePreserver does not remove any email or contacts from your AOL account. ePreserver copies your data. Everything in AOL will remain as it is.


"I don't use Outlook or Gmail. Do I have any alternatives?"

Yes. Convert to HTML instead.


"Will ePreserver convert the attachments?"

Yes, usually, unless you are converting a separate PFC file or converting to another computer. See these articles:

 Keywords: aol facts, epreserver facts


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